SBAB SAVES 7 MILLION SECONDS

Basefarm’s stable cloud and managed services shorten SBAB’s response time for their most business-critical system by 7 million seconds. “We appreciate Basefarm’s professionalism, their operational delivery and their focus on innovating the business,” says Jan Stenkvist, Senior Vendor Manager at SBAB, answering the question why SBAB is deepening their collaboration with Basefarm.

FROM DAILY INTERRUPTIONS…

Previously, SBAB was comprised by performance issues in one of the most important IT-systems at the bank: the Credit Preparation System. The system is used by customers to apply for a loan through either the website, or one of SBAB’s 150 customer service administrators. The performance problem required a proactive restart – every day. The administrators and the customers had to wait for more than 10 seconds before the system responded, which was unacceptable.

Read the whole customer case here – SBAB customer case

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