Category Archives: Business Development

Can Knowledge Management be solved in the Cloud?

Service Knowledge Management System (SKMS) (ITILv3): [Service Transition] A set of tools and databases that are used to manage knowledge and information. The SKMS includes the Configuration Management System, as well as other tools and database. The SKMS stores, manages, … Continue reading

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How to outsource your mission critical services in a secure way

Today more than 30 000 sites are hacked everyday*. It means that they get hacked, modified or alerted by someone placing hidden viruses, which are then transferred to the computer or device who visits the site. The numbers are breathtaking … Continue reading

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How we went from 40 to over 35 000 services

This is our story of how Basefarm went from handle the operations of 40 to over 35 000 services, reaching over 40 million end users around the world. What’s the secret behind our success? Born out of the IT bubble … Continue reading

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Strategic Planning: A 10 Step Guide – Part 2 of 2

In my previous blog post, I gave you a 10 step guide, an introduction to strategic planning and what it’s all about. I will now go further and explain each of the 10 steps in strategic planning. Step One — … Continue reading

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Strategic Planning: A 10 Step Guide – Part 1 of 2

Strategic Planning So what is strategic focus? Leadership models and new business models are key ingredients to success in this new, socially driven and aware business age. Any successful model is built around servant style leadership with a focus on strategic thinking … Continue reading

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